Returns are accepted only under the following conditions:
The return must be received by Ski or Die within 14 days of purchase.
The returned item must be unworn and in new condition.
We do not accept returns based of "Change of Mind"
After receiving the returned item, Ski or Die will issue a refund for the value of the item. Ski or Die will not refund any customer whose order is not received because the shipping address provided during the checkout procedure was inaccurate or incomplete unless that order is classified as undeliverable and returned to Ski or Die. In a case of a missing package on orders placed in the United States we will offer a refund or send out a new package, this only applies to packages that were never delivered to you. If your package was delivered but you did not receive it, it is your responsibility to contact the post office and resolve the issue. In a case of a missing package on international orders we will offer a 70% refund, we will not be able to send out a second package. It is also your responsibility to contact the post office and file a claim for the missing package.
To return/exchange an item, print out your email invoice and mail that along with your item back to us at 1521 N M St, Lake Worth, FL, 33460, United States.
You will then receive a E-Gift Card for the value of your exchanges item which you can use to purchase the new item you would like.SOD RETURN INSTRUCTIONS:
Please mail shirt along with short note with correction to be made too:
Attention: Ski or Die
Street Address: 1521 N M St.
City: Lake Worth
ZIP Code: 33460
Once we receive customer returned merchandise we will immediately take care of corrections that need to be made. We will review your invoice and corrections you have given and will correct any errors made on our behalf.
If at any time you are having trouble with your return or have any unanswered questions, please send an email to email@example.com. Thank you!